5

I went here today for the first time and honestly wish I had found them sooner. I asked for a simple oil change and that's exactly what I got. That doesn't sound like much, but when you're used to being up-sold on everything from air filters to brake pads, it's refreshing to not get the full-court press put on you. The service was very friendly (wish I could remember his name) and I was out of there in less than 45 minutes. I highly recommend you give them a shot. Comment from Stephen M. of Austin's Automotive Specialistss Business Manager 1/24/2017Thank you Katrina! Read more

5

These guys were EXTREMELY helpful and professional. We were just stopping by to get an estimate, when they fit us right in and even gave us a ride home. They completed the work in less time than expected, and the price was substantially less than the last place we went for work on my car. Am so happy to find this place. Comment from Stephen M. of Austin's Automotive Specialistss Business Manager 1/24/2017We appreciate your kind words Donna! Read more

5

These folks are great. After having a terrible experience at SoCo Muffler, we brought our car here. These guys were friendly, honest, and do great work. We will always bring our vehicles here now. Customer service as good as theirs is very rare in this business. Thank you guys!

5

These guys are great! So polite and informative! I called around for an inspection and got many excuses for not being able to do it before close at 6pm. I am calling at 5 mind you. These guys said if I can get here before close at 5:30 they will take care of me. Awesome customer service. Shout out to Andrew for being so great. I over heard Mike conversing with a customer and he is seems pretty super too! Comment from Stephen M. of Austin's Automotive Specialistss Business Manager 1/24/2017Thank you Laura, Mike and Andrew are good guys. We are lucky to have them. Read more

5

Great group of gentlemen here. They were very honest and up front with me, which you don't find much with auto mechanics. Especially with being a young female. I highly recommend taking your vehicle to see Clay and his crew. They will treat you right! Comment from Stephen M. of Austin's Automotive Specialistss Business Manager 1/24/2017Thank you SS! Read more

5

I can't say enough about my positive experience with Austin Automotive Specialists (especially Mike Riley)! I went to Austin Automotive with a brake light issue. In no time they were able to not only diagnose the issue, but also the cause of the issue (careful who's car you jump... seriously). Not only were all of the repairs completed within the day, but the price was extremely reasonable even after the replacement part turned out to be more expensive than we originally thought it would be. The staff is highly knowledgable, friendly, and fast. The service was excellent. I am highly appreciative of everyone at Austin Automotive for a great job. Comment from Stephen M. of Austin's Automotive Specialistss Business Manager 1/24/2017Thank You Demetrius! glad mike made enough of an impression for you to give him a 5 star. Read more

4

After my negative review posted, I got a call from the shop saying they'd cut the cost of the repair in half if I'd give them another shot, so I did. So far it's working well. I do wish it hadn't been such a struggle, but they ultimately did the right thing and that's always good. We've been good customers here for a few years with two cars. A couple weeks ago, I brought it in for A/C repair (replaced the condenser for over $500) and an oil change. I don't think they actually changed the oil even though I paid for it... The sticker on my windshield was never changed out. Several days later the A/C wasn't working again so I brought it back in since they said the work was under warranty. I brought it in at10:30am yesterday and they said they wouldn't even look at it because the particular mechanic who saw it last time wasn't in until the next day. How dumb is that? I don't have a relationship with a particular mechanic... Why on Earth wouldn't they just have any of the other mechanics look? The next day they quoted me an additional $1067 because evidently the compressor is bad. Why they wouldn't notice this the last time is beyond me since we had only driven the car a few miles after we had the initial fix done (we went on vacation with a different car for over a week). The only warranty they gave was $200 for evac and recharge. Weak. Got a quote from another shop in town and they quoted me $300 less (and that included the evac and recharge of the system... So really $500 less). Really disappointed. Won't be taking our cars here again. Read more It's such a relief to find an auto shop that you can trust. I've taken my car here a couple of times. If they feel you don't need something fixed, they tell you as much. They're understanding, patient and professional. They also do good work. I highly recommend them. Read more

4

I've been here twice and have had a great experience both times. I got my oil changed the first time and, since it was a good experience, I went back for my inspection. Both times they treated me with respect and didn't try to sell me things I don't need, and on top of that the service was VERY quick. They have a little lobby and free wifi to stay busy while waiting, although it only took about 10 minutes! Comment from Stephen M. of Austin's Automotive Specialistss Business Manager 1/24/2017Thank you Justine! Read more

5

Excellent auto repair shop! I've been here 3 times for different vehicle repair requirements in last couple weeks and each time, outstanding service, professional, and excellent workmanship. Highly recommended. Comment from Stephen M. of Austin's Automotive Specialistss Business Manager 1/24/2017Thank you Devon!!! Read more

5

Paul got me fixed up right away. Great people and customer service!!!

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