5

Great group of gentlemen here. They were very honest and up front with me, which you don't find much with auto mechanics. Especially with being a young female. I highly recommend taking your vehicle to see Clay and his crew. They will treat you right! Comment from Stephen M. of Austin's Automotive Specialistss Business Manager 1/24/2017Thank you SS! Read more

5

I can't say enough about my positive experience with Austin Automotive Specialists (especially Mike Riley)! I went to Austin Automotive with a brake light issue. In no time they were able to not only diagnose the issue, but also the cause of the issue (careful who's car you jump... seriously). Not only were all of the repairs completed within the day, but the price was extremely reasonable even after the replacement part turned out to be more expensive than we originally thought it would be. The staff is highly knowledgable, friendly, and fast. The service was excellent. I am highly appreciative of everyone at Austin Automotive for a great job. Comment from Stephen M. of Austin's Automotive Specialistss Business Manager 1/24/2017Thank You Demetrius! glad mike made enough of an impression for you to give him a 5 star. Read more

4

After my negative review posted, I got a call from the shop saying they'd cut the cost of the repair in half if I'd give them another shot, so I did. So far it's working well. I do wish it hadn't been such a struggle, but they ultimately did the right thing and that's always good. We've been good customers here for a few years with two cars. A couple weeks ago, I brought it in for A/C repair (replaced the condenser for over $500) and an oil change. I don't think they actually changed the oil even though I paid for it... The sticker on my windshield was never changed out. Several days later the A/C wasn't working again so I brought it back in since they said the work was under warranty. I brought it in at10:30am yesterday and they said they wouldn't even look at it because the particular mechanic who saw it last time wasn't in until the next day. How dumb is that? I don't have a relationship with a particular mechanic... Why on Earth wouldn't they just have any of the other mechanics look? The next day they quoted me an additional $1067 because evidently the compressor is bad. Why they wouldn't notice this the last time is beyond me since we had only driven the car a few miles after we had the initial fix done (we went on vacation with a different car for over a week). The only warranty they gave was $200 for evac and recharge. Weak. Got a quote from another shop in town and they quoted me $300 less (and that included the evac and recharge of the system... So really $500 less). Really disappointed. Won't be taking our cars here again. Read more It's such a relief to find an auto shop that you can trust. I've taken my car here a couple of times. If they feel you don't need something fixed, they tell you as much. They're understanding, patient and professional. They also do good work. I highly recommend them. Read more

4

I've been here twice and have had a great experience both times. I got my oil changed the first time and, since it was a good experience, I went back for my inspection. Both times they treated me with respect and didn't try to sell me things I don't need, and on top of that the service was VERY quick. They have a little lobby and free wifi to stay busy while waiting, although it only took about 10 minutes! Comment from Stephen M. of Austin's Automotive Specialistss Business Manager 1/24/2017Thank you Justine! Read more

5

Excellent auto repair shop! I've been here 3 times for different vehicle repair requirements in last couple weeks and each time, outstanding service, professional, and excellent workmanship. Highly recommended. Comment from Stephen M. of Austin's Automotive Specialistss Business Manager 1/24/2017Thank you Devon!!! Read more

5

Paul got me fixed up right away. Great people and customer service!!!

4

While I hated, hated, hated having to spend the large chunk of money I had to spend to get a used transmission in my truck-- these guys were awesome, truly. They had my truck about 3 weeks, while I 1- took time to decide WHAT Im going to do, 2- finding me a transmission that had the lowest miles on in for used, and 3- excellent customer service. They looked over my whole car to make sure it was "worth" replacing the tranny, and the assured me my engine was solid, however had a few minor things that needed fixing. Both items I already knew, so I knew these guys were far from scamming me. 3 weeks later and I drove away stoked to have my "newer" truck back!! She was dirty, lol, but she has a 50k tranny, a new radiator, an oil change and shes up and running. I barely made it TO them the day I dropped it off. They keep you in the loop, they are good on their timelines, and they sure as hell tried to find me the best prices for parts. This is my go to shop, no doubt!! Comment from Stephen M. of Austin's Automotive Specialistss Business Manager 1/24/2017Thank you for your review Nicki! We do our best to fill our customers needs and price range. Read more

4

Good service there fast only issue I had was had someone hit my car I asked if they could buff it out they just scuffed up the clear coating

Hello Andrew, we should not have offered to buff anything out. We are a repair facility not a paint and body shop. In our desire to help you we stepped out of our field of expertise. For that I am sorry.

- Hutto
5

I have been taking all of my cars here since 2007, and they have always done good work for a fair price, been completely open and honest, and given me good advice and quick service. They are best auto repair team I have ever found, and I have been having cars repaired and serviced for a long time.

Thank you for your kind words Charles, and thank you for allowing us to service your cars.

- Lakeway
5

Our van overheated along 130 from Austin going to San Antonio. We got it to stop overheating just so we could drive it to nearest Walmart so we can buy coolant. We ended up in Walmart in Buda, Tx. We discovered a gushing leak and knew that we could not make it very far. My hubby google auto repair shops that were closeby. He found Austin Automotive Specialists, which had great reviews online, and it was great that they were open Saturday since it was early Saturday morning at 1230 am that we could go no further. We called our insurance company for tow truck to take us to their parking lot. They promptly opened their doors at 730 am. They got our van in, checked it, gave us estimate, ordered part, fixed it and we were on our way to San Antonio. The place was clean and well lit that we felt safe waiting in parking lot for 1 1/2 hours. The people were nice and efficient. Hopefully, we don't break down again but if we did in Buda area, we know where to go. Thank you.

Princesita, Thank you for your kind words. We have all broken down at one time or another and know the stress and anxiety it can cause. We are happy that we were able to get you up and going without to much delay.

- Buda
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